Professional Headshots

Policy

JeiVisuals Photography asks clients to make a 30% upfront deposit of their total amount to book and hold a date for a session. If rescheduling is needed, please contact us and we'll respond soon! *Cancelation and No-Show Notice Clients who Cancel/Reschedule 10 days or more before a session will not be charged fees for changes. Cancelation/Rescheduling between 10 to 3 days before a session will be charged an additional 15% of the original total. Cancelation/Rescheduling between 72 hours and to time of the session will be charged an additional 30% of the original total. No-shows will be denied refunds on any given payment. *Session Tardiness If the Photographer is 30 minutes late or more for a session without prior notice, clients will be refunded their original deposit when the session was booked. At any moment that the Photographer cancels the client's session, the client will be fully refunded and given a single-use 15% discount on their next session or upon rescheduling. JeiVisuals will not grant a single-use 15% discount if the Photographer cancels 10 days or more before the client session. *Quality Control JeiVisuals holds high standards for the quality of finished products. Clients will be refunded their total amount paid for said session excluding the deposit fee when booked if the final product does not meet JeiVisuals quality standards determined by editors or upon request of the client. *Cut Content JeiVisuals will notify the client upon final payment due of the percentage regarding cut content from the final product. Clients who request cut content (products that were cut for quality control to meet JeiVisuals standards) upon paying the total amount will be asked to pay an additional 20% of the original total. Clients may not request refunds for cut content. Feel free to contact us for more details regarding cut content. *Behavioral and Safety Conduct JeiVisuals holds the right to refuse service to anyone. Behavioral misconduct towards the photographers from the clients whether it be physical or verbal will not be tolerated and will be cited by the local authorities including denying payment for services. JeiVisuals defines a photographer who cancels a session during the time of the shoot who feels their safety is in jeopardy or has been jeopardized as a "walk-away." Walk-away situations will result in clients being fully refunded and given a single-use 15% discount on their next session or upon rescheduling.

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